# Website Login Issues for Payroll Business Banking Users

- Provider: [Mercury](https://down.guide/providers/mercury)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2026-10-27 15:45 UTC
- id: DWN-4ba984f380
- Official page: https://status.mercury.com/incidents/01M5Z0KCEZNCBDTWGVQSQK7SE6

## Updates from Mercury
### 2026-10-27 14:15 UTC: resolved
Between 9:15 and 10:57 AM CT, a bug in our Payroll product caused business banking Payroll users visiting Mercury via the website to be logged out when they opened the website. 
The bug has been remediated and the incident is resolved. Logins are fully restored and operating normally.

From the builder: does your app depend on Mercury? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=mercury) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Mercury.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-4ba984f380), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.