- Level
- confirmed
- Worst impact
- Degraded
- Components
- Outbound Delivery
- Regions
- eu
What to do
Check whether you use Mailgun Outbound Delivery in eu. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h 29m it lasted.
Anything that failed between 2024-10-17 12:12 UTC and 2024-10-17 20:41 UTC may need a replay.Subscribe to Mailgun's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mailgun works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mailgun 8
- identified
Due to network connectivity issues with a third party, there is a chance that emails being sent through Mailgun's EU region are experiencing delivery delays. The issue has been identified and a fix is in progress.
provider
- identified
We are continuing to work with our networking partner on the fix. Only customers sending with IPs in the 159.135.132.0/24 range are impacted.
provider
- monitoring
Connectivity has been restored, we are monitoring the traffic backlog as sending resumes.
provider
- monitoring
We are continuing to process the sending backlog at a reduced rate while things recover. Delays for the affected network should still be expected.
provider
- identified
Further mitigations are being worked on to resolve networking issues, messages will continue to be delayed until a full fix is implemented.
provider
- identified
We are continuing to work with our network provider to bring this range online.
provider
- monitoring
A fix has been implemented and traffic is sending through these networks. We are monitoring the resolution.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4bd21587c8
Is Mailgun still down?
No, this incident was resolved 2024-10-17 20:41 UTC. For Mailgun's live state, see https://down.guide/providers/mailgun.
How long did it last?
8h 29m, from 2024-10-17 12:12 UTC to 2024-10-17 20:41 UTC, by the times Mailgun posted.
What was affected?
Mailgun named Outbound Delivery in eu.
What caused it?
Mailgun hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mailgun's official status page, https://status.mailgun.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.