# Connectivity Issues - Spot REST, Websocket and FIX API

- Provider: [Kraken](https://down.guide/providers/kraken)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1d
- started 2026-04-02 00:36 UTC
- User Interface, FIX, User Interface +4
- id: DWN-4c4138f6b5
- Official page: https://stspg.io/wxr1hssx7hkr

## Updates from Kraken
### 2026-04-02 00:36 UTC: investigating
We are investigating reports from clients having difficulty connecting to Spot via REST, websocket and FIX API and unable to load certain components on the user interface. We are working to resolve the issue and will update as soon as we have more information.

### 2026-04-02 08:19 UTC: investigating
We are continuing to investigate this issue.

### 2026-04-02 12:09 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-03 01:25 UTC: resolved
This incident has been resolved.

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