- Level
- confirmed
- Worst impact
- Partial outage
- RudderStack says
- 2025-11-18 14:37 to 14:52 UTC (15m)
- Components
- Data Ingestion (US)
- Regions
- us
What to do
Check whether you use RudderStack Data Ingestion (US) in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1m it lasted.
Anything that failed between 2025-11-18 15:12 UTC and 2025-11-18 15:13 UTC may need a replay.Subscribe to RudderStack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=rudderstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Root cause
The disruption was caused by an intermittent Cloudflare issue affecting a backend component.Read the postmortem
Updates from RudderStack 2
- monitoring
This incident impacted Enterprise US customers and caused data ingestion failures. The issue has been fully resolved, all services are operational, and data is flowing as expected. Please reach out to Support if you have any questions. Issue Timeline: 14:37–14:52 UTC
provider
- resolved
The data ingestion issue impacting Enterprise customers in the US region has been fully resolved. The disruption was caused by an intermittent Cloudflare issue affecting a backend component. All systems are fully operational, and data ingestion is operating as expected.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4c8125bbce
Is RudderStack still down?
No, this incident was resolved 2025-11-18 15:13 UTC. For RudderStack's live state, see https://down.guide/providers/rudderstack.
How long did it last?
1m, from 2025-11-18 15:12 UTC to 2025-11-18 15:13 UTC, by the times RudderStack posted.
What was affected?
RudderStack named Data Ingestion (US) in us.
What caused it?
RudderStack wrote: "The disruption was caused by an intermittent Cloudflare issue affecting a backend component." The postmortem: https://stspg.io/ghbd4xvhgw1q
Where does this come from?
RudderStack's official status page, https://status.rudderstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.