# Ingestion was affected for customers on Enterprise tier in US region.

- Provider: [RudderStack](https://down.guide/providers/rudderstack)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1m
- started 2025-11-18 15:12 UTC
- Data Ingestion (US)
- us
- RudderStack states the impact was 2025-11-18 14:37 to 14:52 UTC (15m)
- id: DWN-4c8125bbce
- Official page: https://stspg.io/ghbd4xvhgw1q

## Root cause
> The disruption was caused by an intermittent Cloudflare issue affecting a backend component.

[Postmortem](https://stspg.io/ghbd4xvhgw1q)

## Updates from RudderStack
### 2025-11-18 15:12 UTC: monitoring
This incident impacted Enterprise US customers and caused data ingestion failures. The issue has been fully resolved, all services are operational, and data is flowing as expected. Please reach out to Support if you have any questions.
Issue Timeline: 14:37–14:52 UTC

### 2025-11-18 15:13 UTC: resolved
The data ingestion issue impacting Enterprise customers in the US region has been fully resolved. The disruption was caused by an intermittent Cloudflare issue affecting a backend component. All systems are fully operational, and data ingestion is operating as expected.

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