# Some customers seeing delays setting up Pipelines in new EU workspaces

- Provider: [Customer.io](https://down.guide/providers/customerio)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1h 4m
- started 2026-06-05 12:30 UTC
- Management Interface
- eu
- id: DWN-4dcb1010e5
- Official page: https://stspg.io/jnvmg2xwsmvd

## Updates from Customer.io
### 2026-06-05 12:30 UTC: investigating
We are currently investigating a delay affecting the setup of Pipelines in newly created workspaces in our EU region. Customers creating new workspaces may experience longer than expected wait times before Pipelines become available.
Our team is actively working on this and we will post another update shortly. Thank you for your patience.

### 2026-06-05 13:12 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-06-05 13:35 UTC: resolved
This incident has been resolved.

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