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ServiceNow Cloud Observability

Incident

Span Query Unavailability and Latency

Degraded Lasted 10h 55m · started · ServiceNow Cloud Observability's page

DWN-4e04b00155ServiceNow Cloud ObservabilityResolved

Level
confirmed
Worst impact
Degraded
Components
US - Service Directory, US - Dashboards, US - Streams Alerting, US - Notebooks, US - Observability - API, US - Change Intelligence, US - Explorer
Regions
us
Down Index
27of 100

What to do

  • Check whether you use ServiceNow Cloud Observability US - Service Directory, US - Dashboards, US - Streams Alerting, US - Notebooks and 3 more in us. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

  • Confirm your retries, queues and scheduled jobs caught up after the 10h 55m it lasted.

    Anything that failed between 2023-07-25 18:47 UTC and 2023-07-26 05:42 UTC may need a replay.

  • Subscribe to ServiceNow Cloud Observability's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=lightstep works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ServiceNow Cloud Observability 2

  1. monitoring

    We are currently rolling out a fix to improve query latency and availability.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4e04b00155

Is ServiceNow Cloud Observability still down?

No, this incident was resolved 2023-07-26 05:42 UTC. For ServiceNow Cloud Observability's live state, see https://down.guide/providers/lightstep.

How long did it last?

10h 55m, from 2023-07-25 18:47 UTC to 2023-07-26 05:42 UTC, by the times ServiceNow Cloud Observability posted.

What was affected?

ServiceNow Cloud Observability named US - Service Directory, US - Dashboards, US - Streams Alerting, US - Notebooks and 3 more in us.

What caused it?

ServiceNow Cloud Observability hasn't published a root cause. If it does, it shows here.

Where does this come from?

ServiceNow Cloud Observability's official status page, https://status.lightstep.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.

Sources

Feed