# 3DS Authentication Failure

- Provider: [Marqeta](https://down.guide/providers/marqeta)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 4m
- started 2026-10-14 09:20 UTC
- 3DS
- id: DWN-4efd68bea3
- Official page: https://stspg.io/0snp7fb7h5w1

## Updates from Marqeta
### 2026-10-14 09:20 UTC: investigating
Marqeta engineers have identified an issue where 3DS authentication requests are missing the user token field across a subset of customer programs. While frictionless authentications are succeeding, authentications requiring a challenge may fail. We are actively investigating the root cause and will provide another update as soon as more information becomes available.

### 2026-10-14 10:24 UTC: resolved
Marqeta engineers identified the root cause as a recent change, which has since been reverted. All 3DS authentication flows are operating normally with no further impact.

From the builder: does your app depend on Marqeta? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=marqeta) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Marqeta.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-4efd68bea3), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.