# EU OpsGenie API calls having intermittent routing issues

- Provider: [Opsgenie](https://down.guide/providers/opsgenie)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 50m
- started 2025-03-05 06:34 UTC
- Alert Flow
- eu
- id: DWN-4f4f59abf6
- Official page: https://stspg.io/vcx8w5cg1kxf

## Updates from Opsgenie
### 2025-03-05 06:34 UTC: investigating
We are aware of an issue where some API calls configured to use api.opsgenie.com/eu are intermittently returning a 404 error with the message 'no Route matched with those values'.
API calls to api.eu.opsgenie.com and api.opsgenie.com (without /eu) are not affected. 
Our team is investigating this issue.

### 2025-03-05 07:24 UTC: resolved
Issues where some API calls configured to use api.opsgenie.com/eu were intermittently returning a 404 error with the message 'no Route matched with those values' should now be resolved.
API calls to api.eu.opsgenie.com and api.opsgenie.com (without /eu) were not affected at this time.

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