# Increased latency for Universal 3.5 Pro Realtime model

- Provider: [AssemblyAI](https://down.guide/providers/assemblyai)
- Confidence: Confirmed
- Impact: Degraded
- lasted 6m
- started 2026-08-25 14:55 UTC
- Streaming API
- eu, us
- AssemblyAI states the impact was 2026-08-25 14:15 to 14:45 UTC (30m)
- id: DWN-4f5b9d86a7
- Official page: https://stspg.io/d6bycm7shdpj

## Updates from AssemblyAI
### 2026-08-25 14:55 UTC: investigating
We are currently investigating an issue where there is increased latency for our Universal 3.5 Pro Realtime model on the US endpoint. This began at 14:15 UTC.

### 2026-08-25 14:57 UTC: identified
The issue has been identified and our team is working on a fix.

### 2026-08-25 14:57 UTC: monitoring
The fix has been implemented and latency has recovered as of 14:45 UTC. The team is continuing to monitor the situation.

### 2026-08-25 15:01 UTC: resolved
This incident has been resolved. From 14:15-14:45 UTC customers experienced increased latency when using our Universal 3.5 Pro Realtime model on the US endpoint. The EU endpoint was not affected. Sessions continued to function during this time without any errors.

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