# Upstream provider causing performance degradation

- Provider: [Chromatic](https://down.guide/providers/chromatic)
- Confidence: Confirmed
- Impact: Degraded
- lasted 2h 2m
- started 2026-11-06 23:57 UTC
- Capture Cloud
- id: DWN-50aab15d5c
- Official page: https://status.chromatic.com/incidents/1117921

## Summary
Chromatic says performance degradation was caused by an upstream provider, with the incident now resolved. The provider says performance has returned to normal and it is working through the backlog of builds caused by the upstream incident.

_Written by anthropic/claude-haiku-5.5 from Chromatic's own updates._

## Updates from Chromatic
### 2026-11-06 23:57 UTC: degraded
We are noticing some performance degradation due to an upstream provider. We are closely monitoring the situation and will provide further updates.

### 2026-11-07 01:59 UTC: resolved
We are working through the backlog of builds caused by the upstream incident and performance has returned to normal

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