# Census unavailable. 503 Error page from the Web.

- Provider: [Census](https://down.guide/providers/census)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 36m
- started 2025-01-07 20:53 UTC
- Census Sync Management UI, Sync Engine
- id: DWN-5144edcb9b
- Official page: https://stspg.io/2l330r7hxnfg

## Updates from Census
### 2025-01-07 20:53 UTC: investigating
We are investigating the issue and will update ASAP.

### 2025-01-07 20:56 UTC: investigating
The root cause has been identified and we are working to resolve.

### 2025-01-07 21:10 UTC: identified
The Census UI is now back up. Our sync engine is in the process of coming back up.

### 2025-01-07 21:18 UTC: monitoring
All services are operational. Any queued syncs are starting up now.

### 2025-01-07 21:28 UTC: resolved
Everything is now 100% operational. The problem came from an upgrade of our infrastructure that inadvertently removed services. We are planning now to make sure this dependency problem won't be at risk in future upgrades.

From the builder: does your app depend on Census? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=census) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Census.

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