# Scheduled maintenance: Basecamp 5 billing and signups

- Provider: [Basecamp](https://down.guide/providers/basecamp)
- Confidence: Confirmed
- Impact: Maintenance
- lasted 35m
- started 2026-11-08 23:56 UTC
- Basecamp 5
- id: DWN-51875adb09
- Official page: https://www.37status.com/incidents/77

## Summary
Basecamp says planned maintenance is underway on the system behind billing and new account signups. During this window, signing up, starting a trial or opening the billing page may show a brief maintenance message. Existing accounts and everything else in Basecamp 5 are not affected.

_Written by anthropic/claude-haiku-5.5 from Basecamp's own updates._

## Updates from Basecamp
### 2026-11-08 23:59 UTC: scheduled
We are performing planned maintenance on the system behind Basecamp billing and new account signups. During this window, signing up for a new account, starting a trial or opening the billing page may show a brief maintenance message. Existing accounts and everything else in Basecamp 5 are not affected. If you hit the maintenance page, please try again. We will update this event when the work is complete.

### 2026-11-08 23:59 UTC: in\_progress
Maintenance is underway.

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