# Secureframe not loading for some customers

- Provider: [Secureframe](https://down.guide/providers/secureframe)
- Confidence: Confirmed
- Impact: Degraded
- lasted 7m
- started 2022-08-11 22:06 UTC
- Web Application
- id: DWN-5438ebcdc4
- Official page: https://stspg.io/tc4f2w0ys3f3

## Updates from Secureframe
### 2022-08-11 22:06 UTC: investigating
We have received reports of customers not being able to load part or all of Secureframe. We are investigating

### 2022-08-11 22:12 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Secureframe? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=secureframe) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Secureframe.

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