# Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center

- Provider: [Zoom](https://down.guide/providers/zoom)
- Confidence: Confirmed
- Impact: Operational
- lasted 12m
- started 2026-10-07 03:30 UTC
- Zoom Contact Center
- Zoom states the impact was 2026-10-07 02:32 to 02:44 UTC (12m)
- id: DWN-55f23c1636
- Official page: https://stspg.io/cy3fcgjhf9g1

## Updates from Zoom
### 2026-10-07 03:30 UTC: monitoring
On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center.
This incident has been resolved and the affected services have been restored.

### 2026-10-07 03:42 UTC: resolved
This incident has been resolved and the affected services have been restored.

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