# Service Degradation of Zoom Phone Calls Affected a Subset of Users in North America Region.

- Provider: [Zoom](https://down.guide/providers/zoom)
- Confidence: Confirmed
- Impact: Degraded
- lasted 10m
- started 2026-04-04 08:22 UTC
- Calling (Inbound/Outbound)
- us
- Zoom states the impact was 2026-04-04 06:05 to 07:50 UTC (1h 45m)
- id: DWN-56e7ba0b80
- Official page: https://stspg.io/1nr7ndxr02vm

## Updates from Zoom
### 2026-04-04 08:22 UTC: monitoring
On 04/04/2026, between 6:05 UTC and 7:50 UTC, a subset of users may have experienced issues with Zoom Phone calls in North America region. 
This incident has been resolved and the affected services have been restored.

### 2026-04-04 08:32 UTC: resolved
This incident has been resolved and the affected services have been restored.

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