- Level
- confirmed
- Worst impact
- Operational
Summary
The provider says Costs API exports published between November 6 and 9 contain incorrect cost data. It has identified the issue and is correcting the affected records, with the incident currently in a monitoring state and an update to follow once recovery is confirmed.
Written by anthropic/claude-haiku-5.5 from OpenAI's own updates.
What to do
Check whether your product depends on OpenAI. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 20m it lasted.
Anything that failed between 2026-11-10 04:42 UTC and 2026-11-10 07:02 UTC may need a replay.Subscribe to OpenAI's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=openai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from OpenAI 2
- monitoring
We have identified an issue causing incorrect cost data in Costs API exports published between November 6 and 9. We are working to correct the affected records and will provide an update once recovery is confirmed.
provider
- resolved
All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-57737367cb
Is OpenAI still down?
No, this incident was resolved 2026-11-10 07:02 UTC. For OpenAI's live state, see https://down.guide/providers/openai.
How long did it last?
2h 20m, from 2026-11-10 04:42 UTC to 2026-11-10 07:02 UTC, by the times OpenAI posted.
What caused it?
OpenAI hasn't published a root cause. If it does, it shows here.
Where does this come from?
OpenAI's official status page, https://status.openai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.