# \[Deepgram API\] Elevated Batch and Streaming STT Error Rates

- Provider: [Deepgram](https://down.guide/providers/deepgram)
- Confidence: Confirmed
- Impact: Degraded
- lasted 3h 40m
- started 2026-08-04 14:30 UTC
- Batch API, Streaming API
- id: DWN-57bea6c452
- Official page: https://stspg.io/7jgm1b5hst0z

## Updates from Deepgram
### 2026-08-04 14:30 UTC: investigating
We are currently investigating an issue where batch and streaming STT requests have degraded performance.

### 2026-08-04 15:21 UTC: monitoring
An ISP network failure resulted in poor performance along one network path, resulting in degraded performance that primarily affected STT traffic. All network traffic is now routed through a high quality network path and services have recovered. We are actively monitoring.

### 2026-08-04 18:10 UTC: resolved
This incident has been resolved.

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