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Incident

Snowflake Loading Issues

Operational Lasted 4d 6h · started · Stitch's page

DWN-582cae4fd3

Level
confirmed
Worst impact
Operational

What to do

  • Check whether your product depends on Stitch. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4d 6h it lasted.

    Anything that failed between 2024-02-29 14:54 UTC and 2024-03-04 21:08 UTC may need a replay.
  • Subscribe to Stitch's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=stitch works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Stitch 4

  1. investigating

    We are currently investigating an issue causing duplicate records on some Snowflake destinations.

    provider

  2. identified

    We have identified an issue where some Stitch Snowflake loading processors are working on the same sets of data at the same time, which is causing duplicate data to be loaded on some customer Snowflake environments. We are working to address the issue to stop the data duplication as soon possible.

    provider

  3. monitoring

    A fix has been implemented to resolve the data duplication issue on some Snowflake customer environments. Impacted customers may experience load performance lag temporarily during this time. We are continuing to monitor the situation closely.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-582cae4fd3

Is Stitch still down?

No, this incident was resolved 2024-03-04 21:08 UTC. For Stitch's live state, see https://down.guide/providers/stitch.

How long did it last?

4d 6h, from 2024-02-29 14:54 UTC to 2024-03-04 21:08 UTC, by the times Stitch posted.

What caused it?

Stitch hasn't published a root cause. If it does, it shows here.

Where does this come from?

Stitch's official status page, https://status.stitchdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.