# partial outage affecting incoming and ongoing call connections

- Provider: [Retell AI](https://down.guide/providers/retell)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 34m
- started 2026-06-24 16:31 UTC
- Phone Call
- id: DWN-58852f0025
- Official page: https://stspg.io/8s9w522ksqf7

## Updates from Retell AI
### 2026-06-24 16:31 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-06-24 18:05 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Retell AI? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=retell) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Retell AI.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-58852f0025), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.
