# Elevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlands

- Provider: [Grafana Cloud](https://down.guide/providers/grafana-cloud)
- Confidence: Confirmed
- Impact: Degraded
- lasted 4h
- started 2026-10-02 10:03 UTC
- Azure Netherlands - prod-eu-west-3
- eu, eu-west-3
- Grafana Cloud states the impact was 2026-10-02 10:03 to 12:37 UTC (2h 34m)
- id: DWN-59d5d863cd
- Official page: https://stspg.io/4wvrl2q1vm5f

## Updates from Grafana Cloud
### 2026-10-02 10:03 UTC: investigating
We are investigating elevated write latency and intermittent errors affecting Grafana Cloud Logs in Azure Netherlands. Customers may see delayed log ingestion and some failed write requests. Next update by 11:30 UTC.

### 2026-10-02 11:06 UTC: investigating
We are continuing to investigate this issue. Next update by 11:30 UTC.

### 2026-10-02 14:02 UTC: identified
We have identified the issue as related to a cloud provider dependency affecting the write path for Grafana Cloud Logs in Azure Netherlands. Latency has recovered to normal levels. We are continuing to monitor before fully closing this incident.

### 2026-10-02 14:03 UTC: resolved
Between 10:03 and 12:37 UTC, Grafana Cloud Logs in Azure Netherlands experienced elevated write latency and intermittent errors due to a cloud provider dependency issue. Service has fully recovered and is operating normally. Thank you for your patience.

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