- Level
- confirmed
- Worst impact
- Operational
- Components
- US - Trace Assembly, PagerDuty Events API, US - Service Directory, US - Unified Alerting, US - Dashboards, US - Streams Alerting, US - Trace Statistics, Slack Apps/Integrations, US - Notebooks, US - Metrics, US - Observability - API, Slack Connections, US - Change Intelligence, US - Explorer, Slack Messaging
- Regions
- us
What to do
Check whether you use ServiceNow Cloud Observability US - Trace Assembly, PagerDuty Events API, US - Service Directory, US - Unified Alerting and 11 more in us. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 38m it lasted.
Anything that failed between 2023-03-01 21:33 UTC and 2023-03-02 00:12 UTC may need a replay.Subscribe to ServiceNow Cloud Observability's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=lightstep works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from ServiceNow Cloud Observability 2
- identified
We are currently having trouble delivering emails for user invitations, instrumentation insights, password reset notifications, key expirations, and billing overages. We are working to mitigate this.
provider
- resolved
This incident has been resolved. Emails that had previously failed to send will be delivered.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5a556abd82
Is ServiceNow Cloud Observability still down?
No, this incident was resolved 2023-03-02 00:12 UTC. For ServiceNow Cloud Observability's live state, see https://down.guide/providers/lightstep.
How long did it last?
2h 38m, from 2023-03-01 21:33 UTC to 2023-03-02 00:12 UTC, by the times ServiceNow Cloud Observability posted.
What was affected?
ServiceNow Cloud Observability named US - Trace Assembly, PagerDuty Events API, US - Service Directory, US - Unified Alerting and 11 more in us.
What caused it?
ServiceNow Cloud Observability hasn't published a root cause. If it does, it shows here.
Where does this come from?
ServiceNow Cloud Observability's official status page, https://status.lightstep.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.