- Level
- confirmed
- Worst impact
- Operational
- Components
- Conversions
What to do
Check whether you use Filestack Conversions. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 12m it lasted.
Anything that failed between 2021-05-04 13:25 UTC and 2021-05-04 19:37 UTC may need a replay.Subscribe to Filestack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=filestack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Filestack 3
- investigating
We are experiencing an increased error rate from video transformations. Our engineers are investigating.
provider
- monitoring
Our team is monitoring a fix put in place to help deal with the issue being seen with active video conversions. Once we have further information we will update this page.
provider
- resolved
After monitoring the fix put in place, our team can confirm that all video conversions have returned to normal operating capacity.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5abdbd51f1
Is Filestack still down?
No, this incident was resolved 2021-05-04 19:37 UTC. For Filestack's live state, see https://down.guide/providers/filestack.
How long did it last?
6h 12m, from 2021-05-04 13:25 UTC to 2021-05-04 19:37 UTC, by the times Filestack posted.
What was affected?
Filestack named Conversions.
What caused it?
Filestack hasn't published a root cause. If it does, it shows here.
Where does this come from?
Filestack's official status page, https://status.filestack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.