# \[by\_company\_00017\] Elevated loading times for some customers in us-west-1

- Provider: [Front](https://down.guide/providers/front)
- Confidence: Confirmed
- Impact: Degraded
- lasted 41m
- started 2024-10-29 12:34 UTC
- App
- us, us-west-1
- id: DWN-5d4c01f548
- Official page: https://stspg.io/fvll5cqxp6xt

## Updates from Front
### 2024-10-29 12:34 UTC: investigating
We are receiving reports of elevated loading times for some customers in the us-west-1 region. We're currently investigating the root cause.

### 2024-10-29 12:47 UTC: monitoring
We have put in place mitigations and are seeing a return to normal performance. We're continuing to monitor.

### 2024-10-29 13:15 UTC: resolved
This incident has been resolved.

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