Some notifications are not being delivered

What to do

• Check whether you use Superhuman Superhuman. Check your stack

  Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 6h 51m it lasted.

  Anything that failed between 2023-08-04 21:26 UTC and 2023-08-05 04:17 UTC may need a replay.

• Subscribe to Superhuman's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=superhuman works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Superhuman 4

1. investigatingAug 4, 2023, 9:26 PM UTC

   We have identified that some notifications are failing to be delivered. We are investigating this issue.

   provider

2. investigatingAug 5, 2023, 2:26 AM UTC

   Beginning at approx 11:57 am PST, an issue with one of our service providers has caused an outage in delivering some user notifications. More information about the underlying outage is available here https://status.firebase.google.com/incidents/NowVgaeZF7G8Fbdh9jzU We are continuing to monitor the issue.

   provider

3. monitoringAug 5, 2023, 3:42 AM UTC

   Our internal monitoring systems are no longer detecting any notification delivery errors. We are continuing to monitor for any further issues.

   provider

4. resolvedAug 5, 2023, 4:17 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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