# Zoom Conference Room Connector DNS Changes in Saudi Arabia Region: November 13, 2026 (No Operational Impact)

- Provider: [Zoom](https://down.guide/providers/zoom)
- Confidence: Confirmed
- Impact: Maintenance
- lasted 16h 2m
- started 2026-11-14 03:30 UTC
- Zoom Conference Room Connector
- us
- id: DWN-5d7fbd105c
- Official page: https://stspg.io/p0n0zr9sfdb6

## Summary
Zoom says it is updating DNS records and the Jeddah IP address for the Cloud Room Connector in the Saudi Arabia region, effective November 14, 2026. Scheduled maintenance is in progress, and Zoom lists no operational impact.

_Written by anthropic/claude-haiku-5.5 from Zoom's own updates._

## Updates from Zoom
### 2026-10-16 18:15 UTC: scheduled
As part of ongoing service enhancements for the Cloud Room Connector (CRC) service, Zoom will be updating DNS records for SIP/H.323 and IP endpoints in Saudi Arabia region .
Effective Date: November 14, 2026
Action Required
To avoid service disruption, we recommend reviewing your CRC endpoint configurations as soon as possible, updating your DNS records and Destination ip with the new entries, and removing the older legacy records before November 14, 2026. 
If you have any questions or issues, please contact Zoom Support.
DNS Record Updates
Saudi Arabia Region
We will update the data-center (DC) domains , along with their respective SRV-Records. An example of the change is as follows:
jed.zmvc.us \>\> sau.zoomcrc.com
Records to be replaced (A-Record and SRV-Record):
jed.zmvc.us:
\_h323cs.\_tcp.jed.zmvc.us
\_sip.\_tcp.jed.zmvc.us
\_sips.\_tcp.jed.zmvc.us
\_sip.\_udp.jed.zmvc.us
New records (A-Record and SRV-Record):
sau.zoomcrc.com:
\_h323cs.\_tcp.sau.zoomcrc.com
\_sip.\_tcp.sau.zoomcrc.com
\_sips.\_tcp.sau.zoomcrc.com
\_sip.\_udp.sau.zoomcrc.com
IP address to be updated Saudi Arabia Region
We will update the cloud room connector IP address for Jeddah .
170.114.55.1 \>\> 159.124.226.235

### 2026-11-14 03:30 UTC: in\_progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.

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