# Prisma Postgres connection issues in US East region

- Provider: [Prisma Data Platform](https://down.guide/providers/prisma)
- Confidence: Confirmed
- Impact: Operational
- lasted 1h 49m
- started 2025-10-08 14:18 UTC
- Prisma Postgres
- us
- id: DWN-5da32ed2c5
- Official page: https://stspg.io/dsnmsk9h02nl

## Updates from Prisma Data Platform
### 2025-10-08 14:18 UTC: investigating
Description: We are currently investigating Prisma Postgres connection issues in US East.
Affected users: Users connecting from applications running in US East.
Root cause: Currently unknown
Workarounds: None identified

### 2025-10-08 14:34 UTC: monitoring
Description: We've identified an issue in the proxies running on US East hosts and have applied a mitigation.
Affected users: Users connecting from applications running in US East.
Root cause: disruption to proxy services in US East region
Workarounds: None identified

### 2025-10-08 16:07 UTC: resolved
We identified and resolved an issue that caused new TCP connections from the US East region to fail, while existing connections continued to function normally. As a result, only a subset of users in the region were affected.
The root cause has been identified, and a mitigation is currently in place while we implement a permanent fix.

From the builder: does your app depend on Prisma Data Platform? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=prisma) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Prisma Data Platform.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-5da32ed2c5), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.