# Individual and Family accounts are unable to access Developer Environments

- Provider: [1Password](https://down.guide/providers/1password)
- Confidence: Confirmed
- Impact: Degraded
- lasted 3h 15m
- started 2026-03-31 21:28 UTC
- Access to passwords and other items, Access to passwords and other items, Access to passwords and other items +3
- id: DWN-5e77e4490b
- Official page: https://stspg.io/lkvq1qb9gtr5

## Updates from 1Password
### 2026-03-31 21:28 UTC: investigating
Users with Individual and Family accounts are currently unable to access their Environments. The impact is scoped to individual account holders and family account users. Our engineering team is actively investigating.

### 2026-03-31 22:01 UTC: identified
The issue has been identified and our engineering team are working towards deploying a fix.

### 2026-04-01 00:43 UTC: resolved
A fix has been deployed and this issue is now resolved.

From the builder: does your app depend on 1Password? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=1password) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention 1Password.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-5e77e4490b), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.