# Some corpora have complete or elevated error rate.

- Provider: [Vectara](https://down.guide/providers/vectara)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1d 14h
- started 2025-05-16 02:30 UTC
- Index, Query
- id: DWN-5fab7dff6e
- Official page: https://stspg.io/bzxf847jpkdj

## Updates from Vectara
### 2025-05-16 02:30 UTC: investigating
Some corpora have elevated error rate and/or high latency. During an upgrade process some corpora are reloading at slower than expected speeds; we are currently investigating. No data has been lost if an index has already been completed.

### 2025-05-17 16:47 UTC: resolved
This incident has been resolved.

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