# app.circle.so is down

- Provider: [Circle](https://down.guide/providers/circle)
- Confidence: Confirmed
- Impact: Operational
- lasted 1h 15m
- started 2026-03-17 17:07 UTC
- Circle states the impact was 2026-03-17 17:00 to 18:20 UTC (1h 20m)
- id: DWN-6090524c6b
- Official page: https://stspg.io/qbx87k7qxplw

## Updates from Circle
### 2026-03-17 17:07 UTC: investigating
We are currently investigating this issue.

### 2026-03-17 18:21 UTC: resolved
This incident has been resolved.

### 2026-03-17 20:42 UTC: postmortem
Degraded Performance on March 17th, 2026.
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Incident Summary
Between 17:00 UTC and 18:20 UTC, we experienced a partial outage and degraded performance across the platform. During this time, some actions may have been slow to load or temporarily unresponsive.
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Root Cause
The issue was caused by a disruption in one of our supporting database services. This led to some requests taking longer than expected, which impacted overall application performance.
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Resolution
We restored the affected service, and performance returned to normal shortly after.
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Prevention & Next Steps
We’re taking the following steps to reduce the likelihood of this happening again:
\* Improving the reliability and monitoring of the affected service
\* Adding safeguards so the platform continues to operate smoothly even if a supporting service becomes unavailable
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We appreciate your patience while we worked to resolve this and apologize for the disruption.

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