# \`jp\` region is down for new tunnel starts and endpoint configuration changes

- Provider: [ngrok](https://down.guide/providers/ngrok)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 55m
- started 2024-03-07 16:25 UTC
- Region - JP
- id: DWN-60c02ae9b2
- Official page: https://stspg.io/7vfbqypnj749

## Updates from ngrok
### 2024-03-07 16:25 UTC: identified
The jp region is unable to update state, as such new tunnel starts will fail and changes to configuration for endpoints and Edges will fail. Existing tunnels are still working.
The team has identified the issue and is working on mitigation.

### 2024-03-07 16:46 UTC: identified
We are continuing to work on a fix for this issue.

### 2024-03-07 17:00 UTC: monitoring
We are seeing jp recover and are continuing to monitor.

### 2024-03-07 17:20 UTC: resolved
We are fully recovered in jp.

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