Skip to main content
Marqeta

Partial delay in L2/L3 Webhook Events

Operational Lasted 2h 46m · started · Marqeta's page

Level
confirmed
Worst impact
Operational
Components
Reporting & Analytics

Summary

Marqeta says that starting at approximately 1:30 PM PT (21:30 UTC), some customers may have experienced delays in receiving L2/L3 webhook events, caused by a scheduled event on the L2/L3 service. The provider says a fix was deployed, the service is gradually recovering, and it is monitoring stability.

Written by anthropic/claude-haiku-5.5 from Marqeta's own updates.

What to do

  • Check whether you use Marqeta Reporting & Analytics. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 46m it lasted.

    Anything that failed between 2026-11-10 00:17 UTC and 2026-11-10 03:04 UTC may need a replay.
  • Subscribe to Marqeta's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=marqeta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Marqeta 2

  1. monitoring

    Starting at approximately 1:30 PM PT (21:30 UTC), some customers may have experienced delays in receiving L2/L3 webhook events. The delay was related to scheduled event on the L2/L3 service. Only supplementary reporting and analytics data may have been affected. There was no monetary, cardholder, or transactional impact. Our engineering team deployed a fix, and the service has begun to recover gradually. We are monitoring to confirm long-term stability and will post another update once monitoring is complete.

    provider

  2. resolved

    Starting at approximately 1:30 PM PT (21:30 UTC) on November 9, 2026, some customers might experienced delays in receiving L2/L3 webhook events. Marqeta engineers deployed a fix and completed mitigation steps. As of 5:35 PM PT. the service is stable and webhook delivery has resumed normally with no abnormality observed during the monitoring period. Thank you for your patience throughout this incident.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-610f375095

Is Marqeta still down?

No, this incident was resolved 2026-11-10 03:04 UTC. For Marqeta's live state, see https://down.guide/providers/marqeta.

How long did it last?

2h 46m, from 2026-11-10 00:17 UTC to 2026-11-10 03:04 UTC, by the times Marqeta posted.

What was affected?

Marqeta named Reporting & Analytics.

What caused it?

Marqeta hasn't published a root cause. If it does, it shows here.

Where does this come from?

Marqeta's official status page, https://status.marqeta.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.