# Partial delay in L2/L3 Webhook Events

- Provider: [Marqeta](https://down.guide/providers/marqeta)
- Confidence: Confirmed
- Impact: Operational
- lasted 2h 46m
- started 2026-11-10 00:17 UTC
- Reporting & Analytics
- id: DWN-610f375095
- Official page: https://stspg.io/nzw314yj44rb

## Summary
Marqeta says that starting at approximately 1:30 PM PT (21:30 UTC), some customers may have experienced delays in receiving L2/L3 webhook events, caused by a scheduled event on the L2/L3 service. The provider says a fix was deployed, the service is gradually recovering, and it is monitoring stability.

_Written by anthropic/claude-haiku-5.5 from Marqeta's own updates._

## Updates from Marqeta
### 2026-11-10 00:17 UTC: monitoring
Starting at approximately 1:30 PM PT (21:30 UTC), some customers may have experienced delays in receiving L2/L3 webhook events. The delay was related to scheduled event on the L2/L3 service. Only supplementary reporting and analytics data may have been affected. There was no monetary, cardholder, or transactional impact. Our engineering team deployed a fix, and the service has begun to recover gradually. We are monitoring to confirm long-term stability and will post another update once monitoring is complete.

### 2026-11-10 03:04 UTC: resolved
Starting at approximately 1:30 PM PT (21:30 UTC) on November 9, 2026, some customers might experienced delays in receiving L2/L3 webhook events. Marqeta engineers deployed a fix and completed mitigation steps. As of 5:35 PM PT. the service is stable and webhook delivery has resumed normally with no abnormality observed during the monitoring period. Thank you for your patience throughout this incident.

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