# Major issue of one of our hosting providers

- Provider: [api.video](https://down.guide/providers/api-video)
- Confidence: Confirmed
- Impact: Major outage
- lasted 1h 15m
- started 2021-10-13 07:15 UTC
- Web services, Video Player, Video On Demand +1
- eu
- id: DWN-61cac790bf
- Official page: https://stspg.io/v6kvj7npgnn5

## Updates from api.video
### 2021-10-13 07:15 UTC: investigating
Major connectivity issue of one of our hosting providers in EU and CA

### 2021-10-13 07:30 UTC: investigating
We are continuing to investigate this issue.

### 2021-10-13 08:20 UTC: identified
The issue is resolving, our API services are getting back to normal.

### 2021-10-13 08:30 UTC: resolved
The servers are now functional. Customers can use our API. No data was lost.

From the builder: does your app depend on api.video? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=api-video) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention api.video.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-61cac790bf), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.