# Outbound Call Failures for Specific 9180 Caller IDs

- Provider: [Plivo](https://down.guide/providers/plivo)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 1h 44m
- started 2026-06-30 08:00 UTC
- Voice, Asia
- apac, in
- id: DWN-625a86cf64
- Official page: https://stspg.io/ty2c388qx0pm

## Updates from Plivo
### 2026-06-30 08:00 UTC: investigating
Dear Valued Customer,
We are observing outbound call failures in the India region. Calls from 9180 caller IDs are impacted. All other services are operating normally.
We are working with out carrier partners to restore the service.

### 2026-06-30 09:38 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-06-30 09:45 UTC: resolved
This incident has been resolved.

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