# Sinch Engage - Bulk Messaging -  Degradation

- Provider: [Sinch](https://down.guide/providers/sinch)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1h 30m
- started 2026-09-02 10:49 UTC
- Web Portal
- id: DWN-63785e3294
- Official page: https://stspg.io/flz641sg7s89

## Updates from Sinch
### 2026-09-02 10:49 UTC: investigating
We are writing to inform you that we are experiencing a degradation impacting the bulk messaging service for Engage customers.
Impact: Customers may experience delayed messages via the bulk messaging service. 
Incident Start Time: 2026-09-02 09:45 UTC
We are actively investigating and will provide further updates as more information becomes available.

### 2026-09-02 11:41 UTC: investigating
We are continuing to investigate this issue and will provide further updates as more information becomes available.

### 2026-09-02 12:19 UTC: resolved
This incident has been resolved. 
Incident Start Time: 2026-09-02 09:45 UTC
Incident End Time: 2026-09-02 12:09 UTC

From the builder: does your app depend on Sinch? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=sinch) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Sinch.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-63785e3294), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.