# Service outage

- Provider: [Perplexity](https://down.guide/providers/perplexity)
- Confidence: Confirmed
- Impact: Major outage
- lasted 0m
- started 2026-08-24 23:39 UTC
- id: DWN-63865efe33
- Official page: https://status.perplexity.com/incidents/01M0V293AR0KM1ECTRM92VXGEP

## Root cause
> The service is recovering and we are monitoring; the outage was caused by an underlying service provider issue.

[Postmortem](https://status.perplexity.com/incidents/01M0V293AR0KM1ECTRM92VXGEP)

## Updates from Perplexity
### 2025-12-05 09:06 UTC: investigating
We are currently investigating this incident.

### 2025-12-05 09:23 UTC: monitoring
The service is recovering and we are monitoring; the outage was caused by an underlying service provider issue.

### 2025-12-05 09:41 UTC: resolved
This incident has been resolved.

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