# Telnyx's Support AI Assistant (TAIA) - currently unavailable 

- Provider: [Telnyx](https://down.guide/providers/telnyx)
- Confidence: Confirmed
- Impact: Major outage
- lasted 40m
- started 2026-09-22 08:19 UTC
- Telnyx's Support AI Assistant (TAIA)
- id: DWN-63cccd6901
- Official page: https://status.telnyx.com/incidents/01M34357SM2KX9GZ71RFE4QV5H

## Updates from Telnyx
### 2026-09-22 08:19 UTC: investigating
Customers interacting with our AI Assistant widget through chat or email may observe errors at this time, engineering teams are working to restore the service.

### 2026-09-22 08:36 UTC: identified
Engineers have identified the root cause and are working to restore Telnyx AI Assistants service.

### 2026-09-22 08:59 UTC: monitoring
Engineers have restored service and continue to monitor.

### 2026-09-22 09:19 UTC: resolved
Engineers have resolved the issue and no further errors are observed at this time.

From the builder: does your app depend on Telnyx? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=telnyx) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Telnyx.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-63cccd6901), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.