- Level
- confirmed
- Worst impact
- Degraded
- Components
- Checkout
- Down Index
- 22of 100
What to do
Check whether you use Shopify Checkout. Check your stack
Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 47m it lasted.
Anything that failed between 2020-02-10 14:36 UTC and 2020-02-10 17:23 UTC may need a replay.Subscribe to Shopify's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=shopify works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Shopify 3
- investigating
We are experiencing an interruption in service preventing some discount codes from being applied at checkout. We are investigating and will keep you updated.
provider
- identified
We’ve identified the problem impacting discount codes and we’re working on a solution.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-65c33fe9f0
Is Shopify still down?
No, this incident was resolved 2020-02-10 17:23 UTC. For Shopify's live state, see https://down.guide/providers/shopify.
How long did it last?
2h 47m, from 2020-02-10 14:36 UTC to 2020-02-10 17:23 UTC, by the times Shopify posted.
What was affected?
Shopify named Checkout.
What caused it?
Shopify hasn't published a root cause. If it does, it shows here.
Where does this come from?
Shopify's official status page, https://www.shopifystatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.