# Snowflake Rejecting OAuth Requests With prompt Parameter

- Provider: [Retool](https://down.guide/providers/retool)
- Confidence: Confirmed
- Impact: Degraded
- lasted 3h 54m
- started 2025-12-18 19:53 UTC
- Resource Queries
- id: DWN-6650a8083d
- Official page: https://stspg.io/d546psy574jg

## Updates from Retool
### 2025-12-18 19:53 UTC: identified
We have identified an issue where OAuth requests to Snowflake with any value being passed via the prompt parameter are being rejected. We are actively working on implementing a fix.
In the meantime, the current workaround is to remove the prompt parameter entirely from your OAuth requests to Snowflake.

### 2025-12-18 23:46 UTC: resolved
The issue has been fixed on Retool Cloud and all systems are operating normally. Self-hosted customers can remove the prompt parameter as a workaround until the patch is available.

From the builder: does your app depend on Retool? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=retool) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Retool.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-6650a8083d), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.