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DeepL

Partner page portal and link to download deepl apps unavailable

Major outage Lasted 0m · started · DeepL's page

Level
confirmed
Worst impact
Major outage
Down Index
51of 100

What to do

  • Check whether your product depends on DeepL. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2025-11-20 14:50 UTC and 2025-11-20 14:50 UTC may need a replay.
  • Subscribe to DeepL's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=deepl works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

Started: Thu, 20 Nov 2025 12:39:36 GMT Last Updated: Thu, 20 Nov 2025 14:50:07 GMT Updates: 12:39:36: Our partner marketplace (https://marketplace.deepl-partners.com/) is currently unavailable due to an outage at a third-party vendor.

Category: Upstream dependency

Read the postmortem

Updates from DeepL 1

  1. resolved

    Started: Thu, 20 Nov 2025 12:39:36 GMT Last Updated: Thu, 20 Nov 2025 14:50:07 GMT Updates: 12:39:36: Our partner marketplace (https://marketplace.deepl-partners.com/) is currently unavailable due to an outage at a third-party vendor. DeepL systems, are operating normally and we are awaiting further updates from the vendor. As a workaround, users can download DeepL apps directly via: Windows app: https://www.deepl.com/en/windows-app macOS app: https://www.deepl.com/en/macos-app iOS app: https://www.deepl.com/en/ios-app Android app: https://www.deepl.com/en/android-app Chrome extension: https://www.deepl.com/en/chrome-extension Firefox extension: https://www.deepl.com/en/firefox-extension Edge extension: https://www.deepl.com/en/edge-extension Google Workspace: https://www.deepl.com/en/google-workspace Word add-in: https://www.deepl.com/en/word-addin PowerPoint add-in: https://www.deepl.com/en/integrations/powerpoint-addin Outlook add-in: https://www.deepl.com/en/integrations/outlook-addin All integrations overview: https://www.deepl.com/en/products/integrations 14:50:07: The upstream provider has restored service, and https://marketplace.deepl-partners.com/ is now fully reachable again.

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Corrections

None so far.

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Questions about DWN-66a924221d

Is DeepL still down?

No, this incident was resolved 2025-11-20 14:50 UTC. For DeepL's live state, see https://down.guide/providers/deepl.

How long did it last?

0m, from 2025-11-20 14:50 UTC to 2025-11-20 14:50 UTC, by the times DeepL posted.

What caused it?

Upstream dependency. DeepL wrote: "Started: Thu, 20 Nov 2025 12:39:36 GMT Last Updated: Thu, 20 Nov 2025 14:50:07 GMT Updates: 12:39:36: Our partner marketplace (https://marketplace.deepl-partners.com/) is currently unavailable due to an outage at a third-party vendor." The postmortem: https://deeplstatus.trust.eu.pagerduty.com/posts/details/P3UWN0K

Where does this come from?

DeepL's official status page, https://status.deepl.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.