# Partner page portal and link to download deepl apps unavailable

- Provider: [DeepL](https://down.guide/providers/deepl)
- Confidence: Confirmed
- Impact: Major outage
- lasted 0m
- started 2025-11-20 14:50 UTC
- id: DWN-66a924221d
- Official page: https://deeplstatus.trust.eu.pagerduty.com/posts/details/P3UWN0K

## Root cause
> Started: Thu, 20 Nov 2025 12:39:36 GMT Last Updated: Thu, 20 Nov 2025 14:50:07 GMT Updates: 12:39:36: Our partner marketplace (https://marketplace.deepl-partners.com/) is currently unavailable due to an outage at a third-party vendor.

Category: Upstream dependency. [Postmortem](https://deeplstatus.trust.eu.pagerduty.com/posts/details/P3UWN0K)

## Updates from DeepL
### 2025-11-20 14:50 UTC: resolved
Started: Thu, 20 Nov 2025 12:39:36 GMT
 Last Updated: Thu, 20 Nov 2025 14:50:07 GMT
 Updates: 
 12:39:36: Our partner marketplace (https://marketplace.deepl-partners.com/) is currently unavailable due to an outage at a third-party vendor. DeepL systems, are operating normally and we are awaiting further updates from the vendor.
As a workaround, users can download DeepL apps directly via:
Windows app: https://www.deepl.com/en/windows-app
macOS app: https://www.deepl.com/en/macos-app
iOS app: https://www.deepl.com/en/ios-app
Android app: https://www.deepl.com/en/android-app
Chrome extension: https://www.deepl.com/en/chrome-extension
Firefox extension: https://www.deepl.com/en/firefox-extension
Edge extension: https://www.deepl.com/en/edge-extension
Google Workspace: https://www.deepl.com/en/google-workspace
Word add-in: https://www.deepl.com/en/word-addin
PowerPoint add-in: https://www.deepl.com/en/integrations/powerpoint-addin
Outlook add-in: https://www.deepl.com/en/integrations/outlook-addin
All integrations overview: https://www.deepl.com/en/products/integrations
 14:50:07: The upstream provider has restored service, and https://marketplace.deepl-partners.com/ is now fully reachable again.

From the builder: does your app depend on DeepL? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=deepl) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention DeepL.

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