# Elevated sync errors

- Provider: [Hightouch](https://down.guide/providers/hightouch)
- Confidence: Confirmed
- Impact: Operational
- lasted 0m
- started 2026-09-18 15:10 UTC
- id: DWN-6751ba4b4c
- Official page: https://stspg.io/lhhvxrth3vym

## Updates from Hightouch
### 2026-09-18 11:00 UTC: resolved
This incident has been resolved. Between 13:36–14:25 UTC syncs running on models with disabled columns were failing for all customers. Affected syncs will recover on their next scheduled run or can be manually triggered to run again.

From the builder: does your app depend on Hightouch? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=hightouch) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Hightouch.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-6751ba4b4c), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.