# Ask Red Hat - Outage

- Provider: [Red Hat](https://down.guide/providers/red-hat)
- Confidence: Confirmed
- Impact: Partial outage
- lasted 16m
- started 2026-08-31 17:31 UTC
- Ask
- id: DWN-679c940953
- Official page: https://stspg.io/1vnkklf314f3

## Root cause
> Resolved outage due to connection issue after database patching.

[Postmortem](https://stspg.io/1vnkklf314f3)

## Updates from Red Hat
### 2026-08-31 17:31 UTC: investigating
We are experiencing intermittent performance issues on access.redhat.com/ask. Some users may see slow page loads or pages that fail to load. We are currently investigating the issue.

### 2026-08-31 17:47 UTC: resolved
Resolved outage due to connection issue after database patching.

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