# Incident on storage

- Provider: [api.video](https://down.guide/providers/api-video)
- Confidence: Confirmed
- Impact: Major outage
- lasted 1h 48m
- started 2025-09-02 16:33 UTC
- Video On Demand
- id: DWN-67ad8debfe
- Official page: https://stspg.io/v5tl2z2y416f

## Updates from api.video
### 2025-09-02 16:33 UTC: investigating
We are currently experiencing issues on our storage facility.
Investigation ongoing
Impacted services :
- Vod Ingest
- Vod delivery

### 2025-09-02 18:13 UTC: monitoring
Issue has been identified a fix is under test. Service is back. we will continue to monitor.

### 2025-09-02 18:21 UTC: resolved
The storage has fully recover. The VOD ingest and delivery service are operational since 18:09 UTC.

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