# Images not loading in the inbox

- Provider: [Intercom](https://down.guide/providers/intercom)
- Confidence: Confirmed
- Impact: Degraded
- lasted 1m
- started 2026-05-20 10:16 UTC
- id: DWN-687423d2cb
- Official page: https://www.finstatus.com/incidents/01KS2E66S2CR6K1TCQ1WM78RRA

## Updates from Intercom
### 2026-05-20 10:16 UTC: monitoring
Between 09:08 - 09:28 UTC, images were not loading in the Intercom inbox. Apologies for the disruption.

### 2026-05-20 10:17 UTC: resolved
The issue is resolved.

From the builder: does your app depend on Intercom? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=intercom) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Intercom.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-687423d2cb), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.