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Alchemy

Incident

Shape Mainnet - Elevated errors and latency

Degraded Lasted 48m · started · Alchemy's page

DWN-68c37a78a8

Level
confirmed
Worst impact
Degraded
Components
Shape

Summary

Alchemy says that a subset of requests on Shape Mainnet are experiencing elevated errors and increased latency. The incident is currently in the investigating state.

Written by anthropic/claude-haiku-5.5 from Alchemy's own updates.

What to do

  • Check whether you use Alchemy Shape. Check your stack

    Drop a package.json, lockfile, Terraform or a list of domains at down.guide to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 48m it lasted.

    Anything that failed between 2026-11-13 03:43 UTC and 2026-11-13 04:32 UTC may need a replay.
  • Subscribe to Alchemy's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=alchemy works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Alchemy 2

  1. investigating

    A subset of requests on Shape Mainnet are experiencing elevated errors and increased latency.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-68c37a78a8

Is Alchemy still down?

No, this incident was resolved 2026-11-13 04:32 UTC. For Alchemy's live state, see https://down.guide/providers/alchemy.

How long did it last?

48m, from 2026-11-13 03:43 UTC to 2026-11-13 04:32 UTC, by the times Alchemy posted.

What was affected?

Alchemy named Shape.

What caused it?

Alchemy hasn't published a root cause. If it does, it shows here.

Where does this come from?

Alchemy's official status page, https://status.alchemy.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.