- Level
- confirmed
- Worst impact
- Degraded
- Components
- Optimizely Graph - EMEA Region
- Regions
- eu
Summary
Optimizely says Optimizely Graph in the EMEA region had intermittent performance issues on 2026-11-09, including a brief recovery followed by a return to degradation. As of 23:36 UTC, the provider says service is restored and it is monitoring for stability.
Written by anthropic/claude-haiku-5.5 from Optimizely's own updates.
What to do
Check whether you use Optimizely Optimizely Graph - EMEA Region in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 17m it lasted.
Anything that failed between 2026-11-09 20:24 UTC and 2026-11-10 00:41 UTC may need a replay.Subscribe to Optimizely's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=optimizely works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Optimizely 8
- identified
We have observed Intermittent performance issues for Optimizely Graph in EMEA region and are working on mitigations. Further updates will come. Thank you for your patience.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- identified
Correction to our previous update: service is still degraded. Optimizely Graph in EMEA region is continuing to experience intermittent performance issues, and our team is actively working on a fix. We apologize for the confusion. We will have an update again soon.
provider
- monitoring
Optimizely Graph in EMEA has recovered. We are continuing to monitor and will post a final update.
provider
- investigating
Optimizely Graph in EMEA returned to a degraded state following the recovery we reported earlier. Our team is actively investigating. We once again apologize for the confusion and appreciate the cooperation. We will have an update again soon.
provider
- monitoring
Service has been restored for Optimizely Graph in EMEA. Our team is closely monitoring to ensure it remains stable and prevent any further degradation.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-6977c3ac5a
Is Optimizely still down?
No, this incident was resolved 2026-11-10 00:41 UTC. For Optimizely's live state, see https://down.guide/providers/optimizely.
How long did it last?
4h 17m, from 2026-11-09 20:24 UTC to 2026-11-10 00:41 UTC, by the times Optimizely posted.
What was affected?
Optimizely named Optimizely Graph - EMEA Region in eu.
What caused it?
Optimizely hasn't published a root cause. If it does, it shows here.
Where does this come from?
Optimizely's official status page, https://status.optimizely.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.