# Optimizely Graph in EMEA - Intermittent performance issues

- Provider: [Optimizely](https://down.guide/providers/optimizely)
- Confidence: Confirmed
- Impact: Degraded
- lasted 4h 17m
- started 2026-11-09 20:24 UTC
- Optimizely Graph - EMEA Region
- eu
- id: DWN-6977c3ac5a
- Official page: https://stspg.io/r75ymn09nl9r

## Summary
Optimizely says Optimizely Graph in the EMEA region had intermittent performance issues on 2026-11-09, including a brief recovery followed by a return to degradation. As of 23:36 UTC, the provider says service is restored and it is monitoring for stability.

_Written by anthropic/claude-haiku-5.5 from Optimizely's own updates._

## Updates from Optimizely
### 2026-11-09 20:24 UTC: identified
We have observed Intermittent performance issues for Optimizely Graph in EMEA region and are working on mitigations. Further updates will come. Thank you for your patience.

### 2026-11-09 21:35 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-11-09 21:38 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-11-09 22:06 UTC: identified
Correction to our previous update: service is still degraded. Optimizely Graph in EMEA region is continuing to experience intermittent performance issues, and our team is actively working on a fix. We apologize for the confusion. We will have an update again soon.

### 2026-11-09 22:20 UTC: monitoring
Optimizely Graph in EMEA has recovered. We are continuing to monitor and will post a final update.

### 2026-11-09 23:02 UTC: investigating
Optimizely Graph in EMEA returned to a degraded state following the recovery we reported earlier. Our team is actively investigating. We once again apologize for the confusion and appreciate the cooperation. We will have an update again soon.

### 2026-11-09 23:36 UTC: monitoring
Service has been restored for Optimizely Graph in EMEA. Our team is closely monitoring to ensure it remains stable and prevent any further degradation.

### 2026-11-10 00:41 UTC: resolved
This incident has been resolved.

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