# \[Transactional Email\] - world - Delayed email delivery to Microsoft domains (Outlook/Hotmail)

- Provider: [Scaleway](https://down.guide/providers/scaleway)
- Confidence: Confirmed
- Impact: Degraded
- ongoing for 2h 16m
- started 2026-11-12 20:07 UTC
- Transactional Email
- id: DWN-6b9855bd42
- Official page: https://stspg.io/vktcg2t6rw3q

## Updates from Scaleway
### 2026-11-12 20:07 UTC: identified
Start: 2026-11-12 ~18:45 UTC (19:45 CET)
Impact: Some emails can take up 1 hour to be delivered.
Cause: External. Microsoft 365 / Exchange Online outage
Mitigation: Continuous monitoring of MX timeouts

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